Your new guide to Hero points
Hero points are pretty core to OnHand’s USP. You do a mission, you get points, you work your way up the leaderboard, and you eventually become an OnHand champ.
Simple, right?
Only thing is, when we introduced Hero points, we hadn’t quite anticipated just how huge our offering would get. OnHand started as a pretty simple service, providing in-person, one-on-one support to London’s elderly and isolated population.
Now, we’ve expanded a lot, but our Hero points haven’t, which is why we’re well overdue for a change.
Why the change?
You asked, we listened.
You may recall that, before, every mission and pledge you completed would earn you 3 Hero points. The numbers were the same across the board – whether you were hosting a Ukrainian refugee in your home or washing your clothes at 30 degrees, you’d get exactly 3 points.
This wasn’t exactly fair, especially for the competitive OnHanders among us. This is why we’ve devised a brand new Hero points system, and we’d love to take you through our new tiers.
What’s new?
Our new Hero point system works more like a sliding scale than a concrete set of numbers.
With actions now spanning anywhere between 10 and 120 points, we’ve broken down the points system on our missions and pledges so you can earn based on how much time, money, and skill go into them, and whether you’ve completed a DBS check or not.
Even with this, any OnHand action can have a custom number of earnable Hero points. We’re making sure Hero points are as fair as possible, and that every OnHand Hero gets their rightful number of points for doing good.
Take a look at a few different examples of what we mean!
What earns me a lot of points?
If you want to earn 120 Hero points – currently the highest number we offer – you’ll want to pick up a mission like Mentoring. We’ve ranked Mentoring missions so highly against all of our other actions because of the time, effort, and preparation that goes into it.
Not only this, Mentoring missions need OnHanders to have gone through DBS checks, which we appreciate takes a fair bit of prep!
One-on-one missions will generally earn you a high number of points, so keep your eyes peeled for the big ones.
What would a middle-of-the-scale mission look like?
A mission that would earn you 60 points, for example, might be an eco clean. An eco clean requires you to take time out of your day to pick litter, and if you’re taking part in a team eco-clean, will require additional planning. However, an eco clean is also an individual mission, so doesn’t require as much work as a one-on-one mission.
So, to go back to our measures, an eco clean might take you an hour, but it won’t cost you any money and doesn’t require a huge amount of skill – just enthusiasm for the cause!
What sits at the low end of the scale?
If you’re gunning for 10 points (currently the lowest end of our new scale), a mission like a bitesize talk would be perfect. Bitesize talks are one of our most accessible missions on-app – they can be done anytime, anywhere, and all you need to do is sit back, watch 20 minutes on a topic of your choice, and complete your mission.
If you were to sign up to a talks & training session that was live, took more time, required you to do extra work, or demanded anything beyond simply watching in your own time, we’d likely hand out more points. As the bitesize talks are one of our easiest missions, they’ll earn you 10 points.
In summary…
Because our new Hero point system works like a scale, it’s pretty hard to nail down exactly what one mission might earn you. To sum it up, though: the more time, skill, money, and DBS requirements that go into a mission, the more points you’ll earn.
And don’t worry – any previously-earned points won’t change, so we’ll all be getting stuck into our new points system fairly!
Our Hero points will continue to evolve as OnHand grows – but, rest assured, our OnHanders are always the first to hear of new updates. Doing good has never been easier.
