Handbooks

5 steps to implement the ‘S’ in ESG

Preview image of the front page and one internal page of the handbook.

The social pillar of ESG has taken centre stage in recent years, reflecting growing expectations for businesses to prioritise people alongside profits.

This guide, "5 Steps to Implement the 'S' in ESG in Your Business," demystifies the social pillar and provides actionable insights to help your organisation lead with purpose.

From fostering diversity, equity, and inclusion (DE&I) to engaging in community volunteering and implementing corporate social responsibility (CSR) initiatives, the handbook outlines how socially responsible companies can enhance culture, trustworthiness, and the bottom line.

Whether you’re a leader looking to measure social impact or build stakeholder trust, this guide gives you the tools you’ll need to succeed.

Why The Social Pillar Matters

The Social pillar of ESG drives meaningful change, but its impact is often misunderstood.

Statistics show why addressing the 'S' is vital for businesses today — showing the tangible benefits of employee engagement, trust-building, and community impact.

From attracting top talent to boosting performance, social responsibility is a game-changer.

1 in 3

young people have turned down a job offer because of a company's ESG credentials

53%

of organisations see a positive relationship between ESG and financial performance

Start Building Social Impact Today

Still wondering where to start? Have a look at these 5 practical steps to implement the Social pillar in ESG at your organisation:

  1. Prioritise DE&I: Foster a workplace that actively supports underrepresented groups. Set up Employee Resource Groups (ERGs), adjust hiring practices to promote economic mobility, and fight unconscious bias. DE&I isn’t just about compliance — it’s about creating an authentic culture of inclusion.

  2. Engage with Local Communities: Employees value purpose and connection, so make sure they’re getting what they need! Empower them to take part in corporate volunteering opportunities, from skills-based volunteering to micro volunteering, and partner with local organisations to make a meaningful difference. This is key to building community trust and strengthens team morale!

  3. Examine Work-Life Balance: Post-pandemic, employees expect organisations to respect boundaries. Offer flexible working arrangements and mental health support to promote wellbeing and productivity.

  4. Ensure Ethical Supply Chains: Your suppliers reflect your values, so make sure they align with your organisation’s ethics, from labour standards to environmental practices.

  5. Commit to Transparent ESG Practices: Avoid greenwashing by aligning actions with promises. This means you’ve got to ensure clear, consistent data reporting.

By embedding these strategies, your business can lead with purpose, enhance trust, and deliver measurable social value.